Frequently Asked Questions
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Direct Care is a healthcare model that allows patients to pay healthcare professionals directly for their services, instead of involving a third-party payer.
Direct Care practices offer transparent pricing through memberships or flat fees, depending on the medical specialty and the needs of the patient populations they treat.
By eliminating the complexities of the traditional insurance-based billing system, health care professionals can spend more quality time with their patients and focus on achieving outcomes that are meaningful to each individual patient.
At Neuro Rehab Collaborative, we follow the Direct Care model, which means that you will always know exactly what you're paying for and what you're getting in return, without any hidden costs.
This model enables our team to provide more personalized and effective rehabilitation experiences, as we can dedicate more focused time to each patient's care.
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We offer comprehensive neurorehabilitation services, including physical therapy, occupational therapy, speech therapy, and physician services in physical medicine & rehabilitation.
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At Neuro Rehab Collaborative, we specialize in treating a wide range of neurological conditions, including but not limited to multiple sclerosis, stroke, spinal cord injury, brain injury, Parkinson's disease, and general fitness after a neurological diagnosis.
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You can schedule a consultation or appointment by contacting us directly through phone, email, or by filling out our online contact form. Our team will be happy to assist you in setting up a convenient time for your visit.
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Yes, we have the ability to travel to your home to provide our services, ensuring comfort and convenience throughout your rehabilitation journey.
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Yes, we have the ability to do visits virtually while maintaining your privacy.
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Therapists:
At this time our Therapists only accept Medicare and Self-Pay. Our Direct Care model allows us to focus solely on our patients' needs without the constraints of commercial insurance regulations or third-party payers.
Physicians:Our physicians are not in network with any commercial insurances, Medicare or Medicaid. If your insurance offers out-of-network benefits, please check with them to see if you may be able to receive reimbursement. We will be happy to provide a Superbill at the time of your visit, but please let us know ahead of time if you’ll be submitting for reimbursement. Unfortunately we can’t guarantee that your insurance will provide reimbursement.
If you have Medicare, please note that Medicare patients cannot seek reimbursement for services rendered by out-of-network providers.
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Typically FSA & HSAs cannot be used for membership fees, but they can be used for Fee-For-Service visits.
We are happy to discuss your situation with you, but you will need contact your individual FSA/HSA provider to clarify their requirements.
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The number of therapy sessions needed will vary depending on the nature and severity of your condition, as well as your individual goals for rehabilitation. Our team will work with you to develop a personalized treatment plan that addresses your specific needs and goals.
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The duration of a therapy session may vary depending on your individual needs and treatment plan. Our team will work with you to determine the appropriate length of each session to ensure optimal progress towards your rehabilitation goals.
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During a therapy session at Neuro Rehab Collaborative, you can expect personalized care tailored to your specific needs and goals. Our team will work with you to develop a customized treatment plan focused on improving mobility, function, and overall well-being.
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If your physician feels that you need labs or imaging, they will discuss whether insurance or cash pay will be better. We'll go over your options if testing is needed.
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You can learn more about our services and approach to care by exploring our website, reading testimonials from past patients, and contacting us directly with any questions or concerns you may have. We're here to provide you with the information and support you need to make informed decisions about your healthcare journey.